FAQ

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 FAQ <General>

Q g01: What is HW®?
A g01: HW® is Heart Warming.

Q g02: What is the Concept of HW®CuteDesign?
A g02: Mimic the natural beauty of Marble Onyx with 100% Recyclable PE-Material, Sustainability with Illumination.
Mimic the natural beauty of Marble Onyx with 100% Recyclable PE-Material:
Practically impossible to tell the difference between Natural Marble Onyx and
HW® PE Marble Onyx,
No repetition in patterns → each piece is a unique pattern.
Sustainability:
No damage to mountains, forests, and the natural environment to produce our
HW® PE Marble Onyx Products. Minimal environmental footprint for people, the planet, and our company.

Q g03: Who are you?
A g03: We are HW®CuteDesign , we design & produce the ORIGINAL & Unique products that match our concept.


 FAQ <General>

Q g04: Who design HW®CuteDesign  products?
A g04: We do, we also work with outside designers from time to time

Q g05: What is your products range?
A g05: A Luxury lifestyle Illuminated Furniture / Fountain & Lighting, a way of being The Original & Unique always in our field.

Q g06: Are your products unique?
A g06: Yes, these are First & Unique of its kind in the World.
HW® CuteDesign, has always created culture and invested in the innovation, becoming a pioneer in the field. The first, unique and only in World to develop & introduce illuminated Furniture, Fountain & Lighting Made of HW® PE Marble Onyx & HW LedMix® Choosing HW® CuteDesign, means being able to recognize and appreciate originality & Unique





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 FAQ <General>

Q g07: Where are HW®CuteDesign products made?
A g07: All of our products are designed and manufactured in house at our factory in Istanbul TURKEY. We are proud to offer Japanese Technology, Turkey made products

Q g08: Do you have standard products?
A g08: Yes. Please check Product Catalogue and/or contact us for more information.

Q g09: Do you have possibility to produce custom design products?
A g09: Yes. Flexibility in Production, we can produce Custom Shapes & sizes with almost zero waste. Please contact us for more detail information.

Q g10: Do you offer trade discounts?
A g10: Yes. We offer discounts to qualified "trade professionals" & "stocking agents". Please contact us for more information.


 FAQ <General>

Q g11: Why should I choose & buy Who design HW®CuteDesign products?
A g11:
Unique & Original:
Unique concept & products, others do not have it.
Design:
HW®CuteDesign  Combined the Durability of Polyethylene & Esthetic beauty of Marble Onyx & Illumination.
Our innovation:
HW®CuteDesign  has always created culture and invested in the innovation, becoming a pioneer in the field. The first, unique and only in World to develop & introduce illuminated Furniture, Fountain & Lighting Made of HW® PE Marble Onyx technology. Choosing HW®CuteDesign means being able to recognize and appreciate originality. Mimic the natural beauty of Marble Onyx with 100% Recyclable PE-Material, Practically impossible to tell the difference between Natural Marble Onyx and HW® PE Marble Onyx. No repetition in patterns; each piece is an unique pattern.





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 FAQ <General>

Sustainability:
No damage to mountains, forests, and the natural environment to produce our HW®PE Marble Onyx Products. Green/ Sustainable Concept: 100% Recyclable Material Minimal environmental footprint for people, the planet, and our company. Designed the Sustainable products to create the perfect Ambience Atmosphere for Luxury Life
Eye Catching HW®CuteDesign products are Visible Day & Night.
Design, Innovation & Sustainability:
Those are the key to our success. This is what pushes us to create new Ideas, collections that give spaces a new dimension. We create dialogue between environment and form. Our design furniture & Lighting pieces transform the simplest space into an ambiance filled with glamour, both unique and extraordinary. This is what it’s about, creating atmospheres where we can take hold of life and feel that we are here to live it, enjoy it and surround ourselves with beauty.


 FAQ <General>

Q g12: How about the price of HW®CuteDesign  products?
A g12: We are pretty sure, it is fair price.
Because of:
 Elegant ambience
 Sustainable
 Durability
  (Unbreakable / Water moisture resistance /
  All Weather Resistance /
  UV Colour fading Resistance etc…)
 Safe
 Hygienic
 No-Rust
 Easy Cleaning
 Ultra low maintenance
 Easy Handling (Light Weight)
 No-Rot
 No-Termite attack
 Outdoor use
 Innovated Pioneer → Original & Unique
HW®CuteDesign fulfill all your needs.





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 FAQ <Material>

Q m01: What made of HW®CuteDesign illuminated Furniture-Fountain & Lighting products?
A m01: Out product made of HW® PE Marble Onyx & HW LedMix®.

Q m02: What is HW® PE Marble Onyx?
A m02: HW® PE Marble Onyx  is Mimic the natural beauty of Marble Onyx with 100% Recyclable PE(Polyethylene) Material, Practically impossible to tell the difference between Natural Marble Onyx and HW® PE Marble Onyx , No repetition in patterns; each piece is an unique pattern.

Q m03: HW®CuteDesign  Products colour made from?
A m03: The Colour in HW®CuteDesign  bult with HW® PE Marble Onyx. It is special Marble Onyx Color painted technology on the surface of the Polyethylene product, not runs all the way through like conventional Polyethylene.
Until now Polyethylene Plastic has suffered from the disadvantage that Color Painting & Decorating was impossible, we solved this issue.


 FAQ <Material>

Q m04: What is HW LedMix®, Lighting System?
A m04: 2700K Lighting with Dimmable system
CE Compliance
Suitable for Outdoor (IP-67 Grade)
All system is 5V or 24V included fountain.

Q m05: Is HW®CuteDesign  recyclable Material?
A m05: Yes,100% Recyclable PE(Polyethylene)-Material.

Q m06: What is Polyethylene?
A m06: Minimum environmental impact, maximum resistance The polyethylene is one of the most versatile plastics in existence, with multiple advantages over other materials. It is strong & non-toxic Environmentally friendly & Renewable source. Green/ Sustainable Concept: 100% Recyclable Resin Material.

Q m07: Can I use HW®CuteDesign  products at outdoor?
A m07: Yes, you can.





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 FAQ <Material>

Q m08: Is it UV protected?
A m08: Yes, HW®CuteDesign  is using UV-inhibited paint systems that reduce fading on the HW® PE Marble Onyx.

Q m09: What about placing HW®CuteDesign  in sea-side environments?
A m09: It is high resistance itself in sea-side environments. We do not use metal hardware as possible we can to avoid Rusting & Corrosions.

Q m10: Can HW®CuteDesign  be exposed to chlorine?
A m10: Yes, it will withstand chlorine.

Q m11: Can HW®CuteDesign  Products use Metal hardware?
A m11: No, we do not use Metal hardware for Furniture as possible as we can to avoid Rusting & Corrosions. Our Furniture is designed to build single pieces without assembly.


 FAQ <Material>

Q m12: Does it contain wood or natural fibers?
A m12: No, HW®CuteDesign  Products built using HW®PE Marble Onyx  is made from 100% Polyethylene and does not contain wood or any natural fibers.

Q m13: How durable is your products?
A m13: Unbreakable with high Impact resistance.
Water & Moisture resistance.
All-Weather Resistance with Ultra Low Maintenance.
UV Color fading resistance
Corrosion & Rust Free
Fungal, Rot free
Will not chip
No De-lamination
Termite & Bug resistance

Q m14: What is the Finishing your products?
A m14: Translucent finishing combined with luxury lighting.
You can choose "Super Glossy" & "Matte" Quality Finishing

Q m15: Does the color fluctuate between products?
A m15: Yes. Because our products are Mimic the natural beauty of Marble Onyx.





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 FAQ <Material>

Q m16: Can we use HW®CuteDesign Furniture cushions at outdoor?
A m16: Yes, you can.
HW®CuteDesign  Furniture cushions are made from high quality fabrics. The fabric, is the best available in the outdoor market, and is fabricated to be stain, mildew, and fade resistant While the fabric does contain a finish that is water repellant, for better longevity, we do recommend covering or storing your product during heavy rain or through the winter months. The fabrics can, however, withstand seaside conditions and chlorine environments. The cushions are easy to clean, and we recommend simply spot cleaning with a mild soap and water

Q m17: Will the color of my product change over time?
A m17: In most applications, probably not. Just same as car paint. The sun is very hard on materials that have constant direct exposure, and we cannot guarantee the material color will not change over time. However, Paint on the Polyethylene material that we uses has a UV stabilizer and is very resistant to fading rather pigment embedded in the PE material throughout.


 FAQ <Material>

Q m18: What is the different between HW®PE Marble Onyx and Real Marble Onyx?
A m18: We added so many benefits on our innovative products compared to Real Marble Onyx. like:
Sustainability:
No damage to mountains, forests, and the natural environment to produce our
HW® PE Marble Onyx  Products.
Minimal environmental footprint for people, the planet, and our company.
Environmentally friendly & Renewable source
Green Concept: 100% Recyclable PE Resin
Durability:
Unbreakable with high Impact resistance.
Water & Moisture resistant.
All-Weather Resistance with Ultra Low Maintenance.
UV Color fading resistant.
Lightweight:
Lightweight, easily moved & carried as compared to real Marble Stone.
Hygienic:
Hygienic Non-Porous surfaces:
Anti-bacterial (Not promote the growth of mold, mildew or bacteria)
Easy to clean: No accumulation of dust and dirt on its surface.
Toxic free and food contact friendly.





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 FAQ <Safe>

Q s01: Is it cancerogenic Product?
A s01: No.

Q s02: Is it match with RoSH?
A s02: Yes, it is.

Q s03: Are there Food contact friendly products?
A s03: Yes, there are.

Q s04: Are HW®CuteDesign  Products Safe?
A s04: Yes, these are food contact safe products. Also, it is just same as syringe (medical use) material.


 FAQ <Safe>

People often consider plastic is unsafe and cancerogenic because of the myths surrounding this material, but the truth is, they are only myths. There are many kinds of Plastics like PVC (Dioxin gas), Polyurethane(isocyanate) and other Plastics May be not safe. Polyethylene plastic is extremely safe, which is the reason, it’s used for food containers, Water tanks, Hygienic & Medical products (like syringe), Food packing, beauty and many of other products. Be sure that it’s free of formaldehyde, lead, and cadmium traces. Polyethylene is Toxic free and food & Water contact friendly. Our Paint is which we use for decorating on the Polyethylene is also food and Water contact Friendly. It matches with RoHS standard, and we have Food contact test report available. Toxic free.





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 FAQ <Handling, Care & Maintenance>

Q h01: Can I move HW®CuteDesign Products without special equipment?
A h01: Yes, you can. HW®CuteDesign Products are Lightweight between 1Kg and 40Kg. These are easily moved & carried as compared to real Marble Stone.

Q h02: Should I keep away from fire, flame & heat?
A h02: Yes. Just keep it away from fire/flame and heat or don’t throw it in the fire. Do not put smoke fire on the surface. The melting point of our material is up to 80°C (around 180 °F)

Q h03: How do I clean HW®CuteDesign  Products?
A h03: It is very Easy. For regular clean up, simply wipe clean the product with wet or dry soft cloth. No accumulation of dust and dirt on the surface. (Please do not use Solvent and Solvent base Cleaners).


 FAQ <Handling, Care & Maintenance>

Q h04: Can it be painted?
A h04: Yes. Final Coating is high quality paint finishing on HW®CuteDesign  products, it can paint again and again any time if need it.

Q h05: Can it be sanded HW®CuteDesign  Products for cleaning?
A h05: No, we strongly do not recommend using sandpaper or mechanically damage the surfaces for cleaning. It can be paint or lacquered on the surfaces if need it.

Q h06: Can HW®CuteDesign  products be power washed?
A h06: Yes. A high-pressure power washer may be used for cleaning time to time. Pressure should be less than 1,500 psi, which is the equivalent of a car wash.